Welcome to Savor Home Store (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website savorshomes.com (the “Site”) and the purchase of our premium tableware and home dining products. By accessing our Site or making a purchase, you agree to be bound by these Terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our Site is available to users who are at least 18 years old and reside in regions we service (excluding certain Asian regions and remote areas). By using our Site, you represent that you meet these requirements.

1.2 Intellectual Property Rights

All content on our Site, including text, images, logos, and product designs, is the property of Savor Home Store or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

User Responsibility: You agree not to use our Site for any unlawful purpose or in any way that might harm our reputation or intellectual property.

2. Products and Services

2.1 Product Descriptions

We take great care in presenting our curated collections of:

  • Premium tableware (dinner sets, cutlery, glassware)
  • Bar and cocktail accessories
  • Elegant serveware (cake stands, bowls, decanters)
  • Specialty items from brands like Breville and Heritage

While we strive for accuracy, product colors may vary slightly due to monitor settings. All measurements are approximate.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Orders and Payments

3.1 Order Process

When you place an order, you are making an offer to purchase which we may accept or decline at our discretion. Order confirmation emails do not constitute acceptance.

3.2 Pricing

All prices are in USD. We reserve the right to correct pricing errors, even after order confirmation.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You represent that your payment information is accurate and that you are authorized to use the payment method.

User Responsibility: You must provide complete and accurate payment information. Failed payments may result in order cancellation.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days with the same attention to detail we apply to selecting our products.

4.2 Shipping Options

We offer:

  • Standard Shipping ($12.95): Via DHL or FedEx, arriving within 10-15 business days after dispatch
  • Free Shipping: For orders over $50 via EMS, arriving within 15-25 business days after dispatch

4.3 Delivery Areas

We ship worldwide except to certain Asian regions and remote areas. Delivery times may vary during peak seasons.

User Responsibility: You must provide an accurate delivery address. We are not responsible for delays due to incorrect addresses or customs clearance.

5. Returns and Refunds

5.1 Return Policy

We accept returns of most items within 15 days of delivery if:

  • Items are in original, unused condition
  • Original packaging with all protective materials is intact
  • Proof of purchase is provided

5.2 Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns of:

  • Opened cutlery sets
  • Used bar & cocktail accessories
  • Personalized or monogrammed items

5.3 Return Process

To initiate a return:

  1. Email [email protected] within 15 days
  2. Await return authorization (within 2 business days)
  3. Repack items in original packaging
  4. Ship to: Savor Home Store Returns, 4694 Godfrey Road, New York, US 10007

5.4 Refunds

Refunds are processed within 10 business days after return inspection and approval. Original shipping costs are non-refundable unless the return is due to our error.

User Responsibility: You are responsible for return shipping costs unless the return is due to our error. We recommend using trackable shipping.

6. Damaged or Defective Items

If you receive damaged or defective items from our glassware, barware, or dinnerware collections:

  • Contact us immediately at [email protected]
  • Provide photos of the damage
  • We will arrange replacement or refund

7. Limitation of Liability

Savor Home Store shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Product use or misuse
  • Shipping delays beyond our control
  • Minor variations in product appearance
  • Website temporary unavailability

Our total liability for any claim related to these Terms shall not exceed the purchase price of the product in question.

8. Privacy

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your information.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our Site after changes constitutes acceptance of the new Terms.

10. Governing Law

These Terms shall be governed by the laws of the State of New York, without regard to its conflict of law provisions.

11. Contact Us

For questions about these Terms, please contact us at:

Savor Home Store
4694 Godfrey Road
New York, US 10007
Email: [email protected]

Thank you for choosing Savor Home Store, where timeless elegance meets modern dining.